Returns & Exchanges

At Luxo Living, we want you to be completely satisfied with your home furniture purchase. If your new piece isn't the perfect fit, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via our online portal or email with your order number and photos of the item in its original packaging.

• 2.
  Receive Return Authorization

  Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) number along with specific shipping instructions.

• 3.
  Pack and Ship

  Carefully repackage your items in their original boxes to ensure safe transit and attach the provided return labels before dropping them off at a designated carrier.

• 4.
  Quality Check and Refund

  Once our warehouse inspects the returned goods to confirm they are in original condition, we will process your refund or store credit within 5-7 business days.